Welcome to The Outback Op Shop!

At The Outback Op Shop, we're dedicated to bringing affordable, quality second-hand clothing to rural communities across Australia. We understand the challenges of living out in the bush, where access to affordable clothing can be limited. That's why we've curated a selection of stylish and practical apparel, perfect for life on the land.

Our Story

The Outback Op Shop was founded with a simple yet powerful idea: to make thrifted, pre-loved clothing accessible to everyone, no matter where they live. We believe that good quality clothing shouldn't come with a hefty price tag, especially when it's essential for work and everyday life.

What We Offer

Explore our range of second-hand clothing tailored for the outback lifestyle. From sturdy work shirts to durable jeans, we have something for men, women, and children alike. Each piece is chosen with care, ensuring both comfort and durability, because we know that living rurally means clothing needs to withstand the elements.

Why Choose Us?

• Affordable Prices: We believe in fair pricing that doesn't break the bank.
• Quality Guaranteed: Every item is handpicked for its quality and durability.
• Community Focus: We're proud to support rural communities by making essential, thrifted clothing more accessible.

 

Whether you're working the land or simply embracing the outback lifestyle, The Outback Op Shop is here for you. 

Thank you for supporting local businesses and rural communities with every purchase you make at The Outback Op Shop. Together, we're making a difference, one thrifted outfit at a time.

Donate to The Outback Op Shop

Help support rural communities and make a difference by donating your pre-loved clothing to The Outback Op Shop. Your contributions enable us to offer affordable and quality clothing to those living in the bush.

Why Donate?

By donating your pre-loved clothing to The Outback Op Shop, you're not only decluttering your wardrobe but also contributing to a sustainable and community-focused cause. Your donations help us keep our prices low and accessible to everyone, ensuring that essential clothing remains affordable for rural families.

How to Donate

There are two ways you can donate to The Outback Op Shop:

1. Donate Pre-Loved Clothing:

   • We accept donations of gently used clothing for men, women, and children. Whether it's work shirts, jeans, or everyday wear, your donations make a difference.
   • Contact Us: Get in touch with us at info@theoutbackopshop.com to organise shipping or collection of your donations. We'll provide you with the necessary information and guidance.

2. Cash Donations:

   • In addition to clothing donations, you can also contribute financially to support our mission. Cash donations help us cover operational costs and further expand our reach to rural communities.
   • Contact Us: If you prefer to make a cash donation, please reach out to us at info@theoutbackopshop.com. We'll provide you with the details on how to donate securely.

Supporting Our Mission

At The Outback Op Shop, we rely on the generosity of individuals like you and community support to fulfill our mission. Your donations directly impact the lives of those in need by ensuring they have access to affordable clothing that meets their everyday needs.

Thank you for considering a donation to The Outback Op Shop. Together, we can make a positive impact and empower rural communities across Australia.

Quality of Our Clothing

At The Outback Op Shop, we are committed to offering affordable second-hand clothing to rural communities across Australia. As these items are pre-loved, we strive to provide accurate descriptions regarding their condition on each product listing. However, please note that due to the nature of second-hand clothing, we cannot guarantee perfection.

What to Expect

• Variety of Conditions: Our inventory includes a variety of clothing conditions. Some items may be like new, while others may show signs of wear such as minor stains, fading, or slight odors. We carefully inspect each piece to ensure it meets our standards of wearability.

• Detailed Descriptions: To help you make informed decisions, we provide detailed descriptions and photographs of each item, highlighting any noticeable flaws or characteristics.

• No Guarantees: Please understand that since these are second-hand items, we cannot guarantee that all clothing will be free from minor imperfections. However, we do our best to accurately represent each item's condition.

Our Commitment to You

• Transparency: We believe in transparency and honesty. If you have any questions about the condition of an item before making a purchase, please don't hesitate to reach out to us. We're here to assist you.

• Sustainability: By shopping with us, you're supporting sustainable practices and reducing waste. Each piece of clothing finds a new home, extending its lifecycle and minimizing environmental impact.

Storage at The Outback Op Shop

• All items are stored in a smoke and pet free home, although this does not mean there will not be an odours from its prior home.

Contact Us

If you have any concerns about the quality of our clothing or need further information about a specific item, please contact us at info@theoutbackopshop.com. We're dedicated to providing excellent customer service and ensuring your satisfaction with every purchase.

Thank you for supporting The Outback Op Shop and joining us in our mission to make affordable clothing accessible to rural communities while promoting sustainability.

Refunds and Returns Policy for The Outback Op Shop Australia

Thank you for shopping with The Outback Op Shop Australia! We value your support and aim to ensure you’re satisfied with your purchase. Please read our policy carefully before making a purchase.

1. Returns Eligibility

We accept returns for the following reasons:

• The item is significantly damaged (excluding damage described in the product listing).
• The item is not as described in the listing.
• The wrong item was sent.
• You selected the wrong size and would like to exchange or receive store credit.

Items must meet these conditions for a return:

• Returned within 14 days of delivery.
• In the same condition as received, with no additional wear, stains, or odors.

2. Refund and Store Credit Options

If your return is approved, you can choose from the following options:

• A refund to your original payment method (only for damaged, incorrect, or misdescribed items).
• A store credit to use on future purchases (available for wrong-size selections).

Refunds and store credits will be processed within 7 business days of receiving and inspecting the returned item.

3. Return Shipping

• Customers are responsible for return postage costs unless the item is incorrect or faulty.
• We recommend using a tracked shipping method, as we cannot be responsible for items lost in transit.

4. Exchanges

If you'd like to exchange an item for a different size or style, please contact us. Exchanges depend on availability and may require a return of the original item.

5. How to Start a Return

To initiate a return or exchange, email us at info@theoutbackopshop.com with:

• Your order number.
• A brief description of the issue.
• Photos of the item (if applicable).

We’ll guide you through the process and provide the return address if your request is approved.

6. Contact Us

If you have any questions about our policy, please don’t hesitate to reach out. We’re here to help!

Shipping Information

At The Outback Op Shop Australia we are dedicated to providing quality clothing to rural communities across Australia. As a rural business ourselves, our shipping times can be longer than normal. Rest assured, we'll do our best to get your items to you as quickly as possible.

Processing and Shipping Times

Due to our location and the nature of rural logistics, please allow for extended processing and shipping times:

• Processing Time: Orders are typically processed within 1-2 business days. But can take up to 3-4 to be taken to the post office or deliver locally.
• Shipping Time: Shipping to and from rural areas can take longer than standard delivery times. Please allow 5-10 business days for delivery.
• Weather: Due to the rural locality of The Outback Op Shop, wet weather can effect the delivery times of your order. Should this affect your order, you will be updated.

Tracking and Updates

Once your order is on its way, we'll send you tracking details so you can monitor its progress. We understand the importance of staying informed, and we'll keep you updated if there are any unexpected delays, such as weather conditions affecting your delivery (eg. getting rained in).

*Free Delivery to Roma & Injune

• Deliveries to Roma and Injune will be made on our town trips. This can sometimes be up to 4-5 days from your time of order. You will be kept up to date with expected delivery.

Contact Us

If you have any questions about your order or shipping, please don't hesitate to contact us at info@theoutbackopshop.com. We're here to help and ensure your shopping experience with us is as smooth as possible.

Thank you for supporting rural businesses like The Outback Op Shop Australia. Your patience and understanding are greatly appreciated as we work hard to deliver quality clothing to your doorstep.